Connecting Business
Call Centre Support
If you are a call centre using our Campaign Genie service, and you need support, please contact us today on 0330 124 0701.
We understand that time is money in most call centre operations. For this reason, we have invested significantly in our technical support team so they have the tools and knowledge to help you quickly and effectively.
We operate a ticketing system which enables our team to respond to your request in the shortest possible time. The support we offer is by email and over the phone, but we can also log into your system if required to carry out additional troubleshooting.
You can contact the technical support team between 9am and 6pm Monday to Friday. For out-of-hours support, please send us an email to support@xcesstelecom.com or fill out the contact form on this page.