Connecting Business

Running a call centre operation is a numbers game – you know that. Campaign Genie will make your operation faster, connect your agents to more calls, and improve your results. In fact, Campaign Genie is up to three times more productive than manual dialling.

It is predictive dialler software that automatically calls clients and connects successful calls to a member of your team. This means your agents no longer waste time dealing with dead phone lines, answering machines, or unanswered calls.
You can run multiple inbound and outbound campaigns from one dashboard, plus there is an extensive range of management tools to help you improve the capabilities and productivity of your team, and get better results.

To see Campaign Genie in action, contact us today to arrange a live demo – complete our contact form now.

The Campaign Genie Difference

At Xcess Telecom, we understand how call centres work and how to make them more efficient. That means we understand the challenges, the bottlenecks, and the amount of money that is potentially lost every minute that an agent could be on a call but isn’t.

We are a UK company so we also understand the regulatory issues and the importance of remaining compliant.
In other words, we understand your business. We have helped businesses in a range of industries improve the effectiveness of their call centre teams and we can do the same for you. The sectors we specialise in include lead generation, customer service, surveys, claims management, debt management, energy campaigns, debt collection, telemarketing campaigns, and more.

Why Choose Us?

• Cloud-based solution – this means there is no large infrastructure investment required, plus you don’t have to worry about maintenance as we do it all
• Smart dialler – our software quickly and efficiently completes all those repetitive and time-consuming call centre tasks (dialling, dealing with non-answered calls, removing dead phone lines, and more) so your team spends more time speaking to customers
• Powerful features – to make your team more efficient and to improve your level of support, management, and control
• Excellent reports – get the data you need to analyse, refine, and improve
• Easy to use – you can be up-and-running quickly, plus the system is easy to use
• Flexible – can be used for national campaigns, international campaigns, B2B campaigns, B2C campaigns, and more

Scalable and Affordable

Campaign Genie is affordable too, plus it can grow with your business:

• Low call rates to both UK landlines and mobile
• Month-to-month contracts so there is no long term commitment
• Contracts are based on per seat per month so are easily scaled up or down

Speak to one of our call centre specialists today to see how Campaign Genie can help your business. Call now on 0330 124 0701.

(Calls to 03 numbers cost no more than a national rate call to an 01 or 02 number and will count towards any inclusive minutes in the same way as 01 and 02 calls. These rules apply to calls from any type of line including mobile, BT, other fixed line or payphone.)