Connecting Business
Complaints
We always endeavour to provide our customers the very best in telephony solutions. We value all experiences good and bad that clients experience. Our customer service team are experts in dealing with and resolving customer queries and complaints quickly and effectively.
If you have a complaint or suggestion for us as t how we can improve your experience with us then please call us during office hours. All we require is your account name and business address and details about what you would like us to address.
Our aim is always one call resolution, not keeping you hanging onto a recorded voicemail but to give you a response there and then. On some occasions this is not possible and we may need to review the complaint. In this case please give us 1 working day to review the complaint and get back to you.